Legal notice and privacy policy

Legal notice and privacy policy

i.         SPANISH LAW 34/2002, OF 11th JULY ELECTRONIC COMMERCE

In compliance with the provisions of Article 10 of Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), we inform explicitly, precisely and unequivocally, both service recipients as the competent bodies, of the following aspects of the Information Society Services provider:

CORPORATE NAME: CASAS CAN COVAS
NIF: 47252103Y
ACTIVITY: HOLIDAYS RENTAL, TRAVEL AGENCY, REAL STATE
OFFICE: CALLE PERE FRANCES 22-24, ESC C, 5B – 07800 IBIZA (ESPAÑA)
EMAIL: casas@casascancovas.com
WEB: www.casascancovas.com

ii.         The content of this page including the photos are property of CASAS CAN COVAS exclusively

iii.         ORGANIC LAW ON THE PROTECTION OF PERSONAL DATA

  1. PRINCIPLE OF INFORMATION

In compliance with the provisions of Article 5 of Spanish ORGANIC LAW 15/1999, of 13 December, on the Protection of Personal Data (LOPD), we inform you explicitly, precisely and unequivocally that the data provided by you through the contact form established on our website or any other channel for collecting data, as well as those data generated during your relationship with our organization, will be processed on files company responsibility, duly notified to the General Data Protection Register of the Spanish Data Protection Agency, for the purpose of the compliance and maintenance of the relationship of the recipient of service with our organization and services derivative thereof.

Also, in compliance with the provisions of the LOPD and Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), we inform that your data may be used for sending commercial communications and complimentary regarding our company via telephone or e-mail.

Likewise, we inform you that your data will be communicated in all those cases where it is necessary for the development, implementation and control of the relationship of the recipient of service with our organization, or in cases where authorized by a rule having the force of law and in particular, under the concurrence of the following assumptions: a) Treatment or communication of the data is aimed at satisfying a legitimate interest of the controller or the transferee covered by this legal rule; b) Treatment or communication of the data is necessary for the controller in order to comply with a duty imposed by that legal rule.

  1. PRINCIPLE OF CONSENT

The consent to the processing of your data for the purposes described in the previous paragraph is provided after confirmation of the booking.

  1. OBLIGATORY OR VOLUNTARY NATURE OF THE REQUESTED DATA

The completion of all and each of the fields provided for that purpose on our website forms is obligatory (otherwise, fields that are obligatory will be marked with an asterisk). The refusal to provide data would imply the impossibility of the compliance and maintenance of the relationship of the recipient of service with our organization, since they are necessary for the provision of services derived thereof.

  1. PRINCIPLE OF DATA QUALITY

The recipient of service is solely responsible for the accuracy of the data provided, acting the company in good faith, only as service provider.

If the recipient of service provides false information or data third parties without their consent, he will be personally liable to personally front the company, data subjects, Spanish Data Protection Agency and, where appropriate, regional data protection authorities, from responsibilities arising from that fact.

The company does not collect data on persons under fourteen years through its website. If a person under fourteen years provides his data through the form provided for that purpose on our website or any other channel for collecting data, it will proceed to immediate destruction of the data while the company is aware of such circumstances.

To comply with the provisions of Article 4.3 of the LOPD, the recipient of service agrees to notify the company the changes that occur in your data, so that they respond truthfully to his current situation throughout times.

  1. PRINCIPLE OF DATA SECURITY

The company is committed to fulfilling its obligation of secrecy as regards the personal data and its duty to protect them and adopt the technical and organizational measures necessary to ensure the security of the personal data and prevent their alteration, loss, unauthorized processing or access, having regard to the state of the art, the nature of the data stored and the risks to which they are exposed by virtue of human action or the physical or natural environment, developed in Title VIII of the Royal Decree 1720/2007, of 21 December, which approves the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data

vii.         EXERCISE OF RIGHTS

In compliance with the LOPD, and Royal Decree 1720/2007, of 21 December, approving the Regulations implementing the same, the recipient of service may exercise, at any time, access rights, rectification, cancellation and opposition with regards to the data controller, enclosing a photocopy of his ID.

viii.         IDENTITY OF THE CONTROLLER

The identity of the controller is CASAS CAN COVAS, with address for notifications purposes at calle Pere francés 22-24, Esc C, 5ºB, CP 07800 Ibiza.

 

 

 

 

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Privacy Policy

 

General terms

 

Booking Conditions
Check in
will
be available from 16:00 hours on the day of arrival
Check out
will be before
11:00 hours on the day of departure
It is useful that we receive the flight details in order to be as much flexible as possible for your convenience, that means earlier check in or later check out, if there is possibility.
Modifications or cancellations
We are willing to help if a modification or cancellation needs to be done with a justifiable
reason. Next cancellation policy will be applied as a general norm:
Full refund of the payment if the cancellation is made 90 days in advance
75% refund of the payment if the cancellation is made 60 days in advance
50% refund of the payment if the cancellation is made 30 days in advance
40% refund of the payment if the cancellation is made 15 days in advance
0% refund of the payment if the cancellation is made 14 days or less in advance
Deposit
We ask for a deposit upon arrival to cover possible damages
which is mandatory in order to check in.
The deposit should be paid by credit card upon arrival and it will be returned the same day of departure if
there are no incidents as both parts expect. Amount depends on the property and will be informed before
confirmation of the reservation.
The rental client will be responsible for any damages caused by the misbehaviour of all the occupants of the property.
Satisfaction
Enjoy the holidays is the most important. If the client upon arrival or during the stay find any irregularity in the rented property thisshould
be communicated as soon as possible for us to be able to solve it.
Claims submitted after leaving the accommodation will be considered to improve but will not allow enough time to the owners to resolve the issue.
Maintenance
The pool and the garden will be maintained weekly.
Clients will be informed where to leave the garbage.
Events
The properties are not suitable for events or parties.
Cleaning
We will appreciate if on the day ofdeparture, the property is left in the same condition as on arrival. It is
important to ensure that the kitchen, barbecue and all utensils are left completely clean and in good condition.
Insurance
The villas have a common civil responsibility insurance, but it does not cover any loses or robberies.
Acceptance of conditions
This terms and conditions need to be accepted by the client to confirm the reservation.
We are happy to help so that you have the best holidays ever. Wish you all a pleasant stay in Ibiza.

 

 

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Terms and Conditions

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